Hospital Programs

Supporting families at the Golisano Children’s Hospital and Sisters of Charity Hospital.

Ronald McDonald Family Lounge

Located on the fifth floor of Golisano Children’s Hospital, our Ronald McDonald Family Lounge is a welcoming, home-like space for families steps away from their children in the hospital. As guests enter the room, Ronald McDonald House Buffalo volunteers are there to greet them. This special room allows families to take a break from the hospital’s stress, providing a moment of relaxation and a chance to recharge while staying close to their child’s bedside. Complimentary beverages and snacks are available. For added convenience, our Ronald McDonald Family Laundry Room is located just across the hall.
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Family Lounge Hours of Operation

The Ronald McDonald Family Lounge at Golisano Children’s Hospital is open Monday through Friday, 8:00 am-3:00 pm, and Saturday and Sunday, 8 am-11:30 am.

We invite all families with a patient in the hospital to visit our room for complimentary beverages and snacks.

Our Ronald McDonald Hospitality Cart visits patient floors on Monday, Wednesday, and Friday.

Services for Families

Our Ronald McDonald Family Lounge offers a range of complimentary amenities in a warm, home-like respite from the sterility and commotion of the hospital.  Families will find:

  • A welcoming smile from our RMHC of WNY volunteers
  • A comfortable setting
  • Complimentary coffee, tea and snacks
  • Kitchenette with a microwave
  • Toys and small activities for children
  • Free WiFi
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Our Family Laundry

Located across the hall from our Ronald McDonald Family Lounge, our Family Laundry Room provides families with a space to wash their clothes or their child’s favorite blanket and toy.  Families will find:

  • 24/7 Access to Laundry Room
  • Complimentary detergent

Ronald McDonald Hospitality Cart

Expanding our Signature Hospitality to the Bedsides of Hospitalized Children

A family with a seriously ill or injured child can spend long hours and many days at the hospital. At these times, simple comforts – an activity book, a cookie, or a toy to play with – can help to put a smile on their face.

Our Ronald McDonald Hospitality Cart travels room to room through the pediatric floors at Golisano Children’s Hospital, and through the Mother/Baby and NICU units at Sisters of Charity Hospital, offering patients and families complimentary beverages, snacks, and activities while enabling them to remain at their child’s bedside.

Since its inception, this program has provided support and care to more than 20,000 children and families.

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Our Hospitality Carts are proudly sponsored by:

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Search Ronald McDonald House Chapter Site